Digital Product Owner
Who we are
Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages over 36,000km of distribution networks, more than 4,300km of transmission pipelines and 60 petajoules of storage capacity. We employ over 500 team members and manage a contractor workforce of approximately 1600, who provide both specialist and operating and maintenance services on AGIG’s gas distribution networks.
Our business is actively participating in the energy transition by delivering the natural gas needed today and advancing solutions for the future. Our Net Zero goal and emissions reduction targets outline our ongoing commitment to a sustainable energy future. We know that to deliver our net zero goal in a timely, affordable and reliable way for all customers, a diverse range of energy supply is needed. We will continue to work with customers and stakeholders to deliver and develop the energy infrastructure solutions essential to lowering emissions – including through natural gas, renewable gas and carbon capture and sequestration solutions.
Summarised Role Description and Purpose
The Digital Product Owner - Website is the technical custodian of the corporate web platform. You are responsible for the business performance, operational efficiency, CX and data integrity of the Optimizely ecosystem. Your primary goal is to ensure the platform is not just functional but commercially optimised. This includes owning the customer experience design, governing editorial workflows to maintain a 100% audit history, and driving the adoption of platform features like the Content Marketing Platform (CMP).
Responsibilities of the Job Role
- Shape intuitive website information architecture and customer journeys that drive engagement and conversion.
- Monitor and optimise website performance, partnering with SEO specialists to uphold industry standards.
- Establish and maintain SEO, accessibility, and UX best‑practice standards for all digital content.
- Lead GA4 and GTM configuration and build meaningful analytics dashboards for business insights.
- Work with IT to ensure secure, privacy‑aligned tracking and analytics implementation.
- Champion AGIG’s values, fostering a safe, inclusive, high‑performance workplace culture.
- Govern CMS workflows, audits, and user access to ensure strong digital governance.
- Drive adoption of Optimizely platform capabilities and support teams with training and guidance.
- Oversee day‑to‑day web operations, including issue triage, vendor management, and enhancement delivery.
- Support the creation of digital products that advance AGIG’s sustainability and customer experience goals.
Critical Skills, Experience and Qualifications
You’re an experienced digital specialist with a strong track record managing websites within the Optimizely ecosystem. You bring hands‑on expertise in GA4, GTM and analytics tagging, along with solid .NET understanding to support minor technical updates. You’re confident applying SEO, accessibility (WCAG), and URL hygiene standards, and you communicate clearly to influence and collaborate across diverse stakeholder groups. You thrive in complex environments, build strong relationships, and bring a solutions‑focused approach to delivering high‑quality digital experiences.
What we Offer
- We are proud to be recognised as an inclusive employer by Diversity Council Australia, and our commitment to diversity and inclusion has earned us recognition in 2023-2024. Join us to be part of a team that values and celebrates differences, ensuring that everyone’s voice is heard and respected.
- AGIG is proudly recognised by WORK180 as a committed and supportive employer of choice for women, reflecting our dedication to creating a diverse, inclusive, and equitable workplace.
- Dive into a culture that supports the community through the Community Partnerships Program: with 2 paid volunteer leave days across the year, join a team that has dedicated over 1,900 volunteer hours, and collectively raised more than $100,000 through donations, fundraising and our dollar matching program.
- Bonus incentive program.
- A range of flexible working arrangements and leave options, including three additional leave days and to option to purchase two weeks of additional leave each year.
- 20 weeks paid parental leave for primary carer.
- Professional Development opportunities to support your career growth.
- Wellbeing and Inclusion program including Employee Assistance Program, annual flu vaccinations and access to free annual health checks.
- Join in on social activities through our AGIG Social Club.
- Range of rewards and recognition activities across the company.
- Salary Continuance Insurance.
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AGIG is committed to a workplace that promotes and recognises the diversity of its employees and the broader community that we serve by applying the principles of equity, fairness and transparency. A diverse and inclusive workplace is consistent with achieving AGIG’s values of Trust, Accountable, Care and One Team.
Interested in this opportunity but are unsure of meeting all the requirements? If this role excites you, we strongly encourage you to apply - your unique skills and experience could be exactly what we need!
We are an equal opportunity employer and encourage applications from females, Aboriginal and Torres Strait Island peoples, people from culturally diverse backgrounds and people with disabilities.
As pert of the recruitment process, candidates will be required to undertake background checks which include reference checks, police checks and a pre-employment medical.