Business Support Officer

Who we are

Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages over 36,000km of distribution networks, more than 4,300km of transmission pipelines and 60 petajoules of storage capacity. We employ over 500 team members and manage a contractor workforce of approximately 1600, who provide both specialist and operating and maintenance services on AGIG’s gas distribution networks.

Our business is actively participating in the energy transition by delivering the natural gas needed today and advancing solutions for the future.  Our Net Zero goal and emissions reduction targets outline our ongoing commitment to a sustainable energy future. We know that to deliver our net zero goal in a timely, affordable and reliable way for all customers, a diverse range of energy supply is needed. We will continue to work with customers and stakeholders to deliver and develop the energy infrastructure solutions essential to lowering emissions – including through natural gas, renewable gas and carbon capture and sequestration solutions.

About the opportunity

We are seeking a Business Support Officer with excellent customer service skills to join our Transmission Operations team. This role provides essential support to the leadership team, focusing on the procure-to-pay process, general administration and front desk enquiries.

This role is currently working 3 days a week, based at the Jandakot Office.  

Key responsibilities

• Coordinate and organise meetings, activities, and catering for senior management.
• Liaise with Procurement and other departments to resolve purchase order and invoice variances.
• Assist with procurement tasks, including PR creation, goods/services receipting, and expediting orders.
• Collaborate with Accounts Payable and Procurement teams to ensure smooth service delivery.
• Monitor and manage the team inbox, responding to queries and escalating where necessary.
• Provide reception and administrative support to all Transmission Operations team members.
• Maintain vendor records and assist with vendor-related processes.

About you

• Proven experience in an Administrative or Support Office role
• Proficiency in Microsoft Office Suite
• Experience working with SAP (preferred) and raising purchase requisitions and invoicing
• Excellent communication and interpersonal skills
• Ability to build strong working relationships

What we Offer

• We are proud to be recognised as an inclusive employer by Diversity Council Australia, and our commitment to diversity and inclusion has earned us recognition in 2023-2024. Join us to be part of a team that values and celebrates differences, ensuring that everyone’s voice is heard and respected.
• AGIG is proudly recognised by WORK180 as a committed and supportive employer of choice for women, reflecting our dedication to creating a diverse, inclusive, and equitable workplace.
• Dive into a culture that supports the community through the Community Partnerships Program: with 2 paid volunteer leave days across the year, join a team that has dedicated over 1,900 volunteer hours, and collectively raised more than $100,000 through donations, fundraising and our dollar matching program.
• Bonus incentive program
• A range of flexible working arrangements and leave options, including three additional leave days and the option to purchase two weeks of additional leave each year
• 20 weeks paid parental leave for primary carer 
• Professional Development opportunities to support your career growth
• Wellbeing and Inclusion program including Employee Assistance Program, annual flu vaccinations and access to free annual health checks
• Join in on social activities through our AGIG Social Club,
• Range of rewards and recognition activities across the company
• Salary Continuance Insurance

AGIG is committed to a workplace that promotes and recognises the diversity of its employees and the broader community that we serve by applying the principles of equity, fairness and transparency. A diverse and inclusive workplace is consistent with achieving AGIG’s values of Trust, Accountable, Care and One Team.

Interested in this opportunity but are unsure of meeting all the requirements? If this role excites you, we strongly encourage you to apply - your unique skills and experience could be exactly what we need!

We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island peoples, people from culturally diverse backgrounds and people with disabilities.

As part of the recruitment process, candidates will be required to undertake background checks which include reference checks, police check and a pre-employment medical.

Applications Close: 4.00pm, Thursday 27 November 2025.